SMS Consent Policy

Iron Infrastructure LLC operates SaaS platforms that send transactional SMS notifications to customers of our platform clients. This page documents our SMS consent practices, message types, and your rights.

What Messages We Send

We send transactional SMS notifications only:

We do not send marketing, promotional, or advertising messages.

How We Obtain Consent

1. Online Opt-In Form

Customers subscribe at ironinfrastructurellc.com/sms-opt-in.html by entering their first name, last name, and mobile phone number, then actively checking a consent checkbox. The checkbox is not pre-checked.

"By checking this box, I agree to receive transactional SMS messages from Iron Infrastructure LLC including order confirmations, invoice notifications, shipping updates, and pickup reminders. Message frequency varies. Msg & Data rates may apply. Reply STOP to unsubscribe. Reply HELP for help."

2. Written Consent

Customers may provide written consent during account setup. The consent form includes the same disclosure language as the online form.

3. Verbal Consent

Customers may provide verbal consent over the phone. The representative reads the disclosure and records the date, time, and confirmation.

SMS Keywords

Opt-In: START YES SUBSCRIBE UNSTOP

Opt-Out: STOP CANCEL UNSUBSCRIBE QUIT END

Help: HELP INFO

Auto-Reply Messages

Opt-In:

Iron Infrastructure: You're now subscribed to order updates. Msg & data rates apply. Reply HELP for help, STOP to unsubscribe.

Opt-Out:

Iron Infrastructure: You've been unsubscribed. No more messages will be sent. Reply START to re-subscribe.

Help:

Iron Infrastructure order updates. Msg & data rates apply. Reply STOP to cancel. For help call 210.704.7466 or email hello@ironinfrastructurellc.com.

Sample Messages

Your order ORD-1047 has been confirmed and is being prepared. Reply STOP to opt out.
Invoice INV-2091 for $549.00 has been sent to your email. Payment is due within 7 days. Questions? Call 210.704.7466. Reply STOP to opt out.
Your order is ready for pickup. Please bring a valid photo ID. Reply STOP to opt out.
Your order ORD-1052 has shipped via FedEx. Tracking: 123456789. Estimated delivery: Friday. Reply STOP to opt out.
Reminder: Your order is ready for pickup at our location. Hours: Mon-Sat 9-6. Reply STOP to opt out.

Message Frequency & Costs

Message frequency varies based on order activity (typically 1-5 per order). Message and data rates may apply. Iron Infrastructure does not charge for SMS.

Privacy

See our Privacy Policy. We do not sell or share your phone number with third parties for marketing.

Contact

Iron Infrastructure LLC
11844 Bandera Road, Suite 480
Helotes, TX 78023
hello@ironinfrastructurellc.com · 210.704.7466