Privacy Policy

Effective: March 13, 2026

Iron Infrastructure LLC ("Iron Infrastructure," "we," "us," or "our") operates software platforms and technology services. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website at ironinfrastructurellc.com and our SaaS platform services.

Information We Collect

• Contact information: Name, email address, phone number, and mailing address when you contact us, register for an account, or subscribe to notifications.
• Account information: Username, company name, and business details when you use our platform services.
• Transaction data: Order details, invoice information, and payment records processed through our platforms.
• SMS consent data: Phone number, opt-in timestamp, consent method, and message delivery records when you subscribe to SMS notifications.
• Usage data: IP address, browser type, pages visited, and interaction patterns collected automatically through server logs.

How We Use Your Information

• Provide, operate, and maintain our website and platform services
• Process transactions and send transactional notifications (order confirmations, invoice alerts, shipping updates, pickup reminders)
• Send SMS messages to users who have opted in
• Respond to inquiries and provide customer support
• Improve our services and develop new features
• Comply with legal obligations

SMS/Text Messaging

If you opt in to receive SMS notifications from Iron Infrastructure or our platform clients, we will send transactional messages including order confirmations, invoice alerts, shipping updates, and pickup reminders. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP or contact us at hello@ironinfrastructurellc.com or 210.704.7466.

We do not sell, rent, or share your phone number or SMS consent data with third parties for marketing purposes.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Sharing

We do not sell your personal information. We may share information with service providers who assist in operating our platforms (hosting, payment processing, SMS delivery) and legal authorities when required by law.

Security

We implement reasonable technical and organizational measures to protect your personal information, including encryption of sensitive data at rest and in transit.

Your Rights

You have the right to access, correct, or delete your personal information. Contact us at hello@ironinfrastructurellc.com.

Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

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